At Shelley’s Land, your security is our number one concern. We are pleased to tell you about the measures we have taken to ensure your security.
We have followed and surpassed all industry standards necessary for a secure site. We are a SSL secure site. This means that all information sent to our site is encrypted and protected against disclosure to third parties.
Our servers use SSL (Secure Sockets Layer). This is an advanced technology that encrypts all of the information you send us in your online order (this includes all of your personal information such as your name, address, credit card number, etc.) so that it cannot be read as the information as it travels over the Internet.
SSL works with Microsoft Internet Explorer (v. 3.0 and higher), Netscape Navigator (v. 2.0 and higher) and America Online (v. 3.0 and higher).
To ensure that you are accessing our secure server to place your order, look at the bottom of your browser. You should see a closed lock or unbroken key icon (depending on your browser). If you see either of these icons, then SSL is active.
A “cookie” is a small text file that your browser keeps on your hard disk, and is very common on the Internet. They are a way for us to remember who you are. They also allow us to “remember” what you put in your shopping trolly as you browse through our product selection. However, you can still browse our products and use many of our site features without cookies.
To place an order on our website, your browser does need to accept cookies. If you do not feel comfortable modifying your browser preference files, please feel free to e-mail us for assistance.
To enable cookies in your browser, read more about cookies and what they do Click Here
At Shelley’s Land, we understand that our customers are concerned with privacy, so we have initiated policies to ensure that your personal information is handled safely and responsibly. We collect customer information in an effort to improve your shopping experience and to communicate to you about our products, services, contests or promotions.
We will NOT sell, rent or share your e-mail address with a third party. We understand that this information is private and will handle it in a responsible manner.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey or subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Shelley’s Land collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Shop 3 / 16-18 Beverley Avenue
07 3341 0060